English
REWARDS AND LOYALTY
- What is it?
This is how we reward you for your loyalty. You earn points after making purchases on the store or if you refer your friends. You can exchange your points for discount vouchers to use on your purchases. The more points you collect, the more you save.
- Who can participate?
Anyone with an account on the store is eligible for the program (excluding professional clients).
- How can I earn points?
You can earn points by performing certain actions. Buy a product online, refer your friends.
- How can I see my total points?
Your total points are displayed in "Your Account". You need to click on "My Rewards".
- How to accumulate loyalty points?
For every €10 billed, you receive the equivalent of 50 points.
- What is the value of the awarded points?
100 points correspond to €1, which you can use starting from 500 points to make a purchase.
- How can I use my points?
You can access your points balance in your account, and when placing your order, you will be asked if you want to use your reward. The accumulated points offer a discount voucher on your next order.
- What happens if the discount voucher amount exceeds the order amount?
The balance of the discount voucher is lost and cannot be used later.
- When can I use my loyalty points?
Your points are validated only once the order is delivered and the return period has passed. They are not cumulative with other discount vouchers.
REFERRAL
- How to participate in the referral program?
As soon as you sign up on the Pierre Chavin store, you can refer a relative or a friend (excluding professional clients).
Several options are available to you:
Go to your account and click on the referral icon
- Propose your referral on social networks
- Give your referral link found in your account space
- Provide your registration email to your referral or sponsor
- Fill out the form available in your referral area, and your relatives will directly receive an invitation email.
- Is it possible to track the progress of referrals?
Yes, you have access to several tabs, including your pending referrals and your referred friends.
- How does the program work?
As soon as one of your friends or relatives uses your email, sponsor code, or invitation email when placing their order, they receive a €5 discount, usable immediately once registered.
- And as a sponsor, do I get a discount voucher?
Yes, you also receive a €5 bonus (500 points) after the order is validated. This bonus is only awarded for your referral's first order.