ARTICLE 1: Scope and modification of the general terms and conditions of sale

The present general terms and conditions of sale apply to any order placed on the website. https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage

https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverageReserves the right to adapt or modify the present general terms and conditions of sale at any time. In case of modification, the general terms and conditions of sale in effect on the day of the order will be applied to each order.

ARTICLE 2: Availability of Products

Our product offers are valid while supplies last.
Upon receipt of your order, we check the availability of the product(s) ordered. If the entire order is unavailable, it will be canceled, along with its payment.

In the event of a stock shortage for one of the products in your order, we will ship the rest of your order and only charge for the delivered product(s) and the shipping fees based on the order amount.

ARTICLE 3: Order

Automatic recording systems are considered as proof of the nature, content, and date of the order.

The validation of the order by the customer constitutes final and unconditional acceptance of these general terms and conditions of sale.

Any order, to be valid, requires express confirmation fromhttps://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage notified to the client at the email address they have provided.https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage reserves the right to refuse the confirmation of an order for any reason whatsoever.https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage must, in such circumstances, inform the client of its decision.

The delivery times for the order are understood to start from the receipt of the full payment for the order byhttps://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage. Deadlines are automatically extended in the event of a delay not attributable tohttps://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage or due to force majeurehttps://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage unable to execute all or part of the contract.

https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverageCannot be held responsible for the consequences of an error regarding the information provided by the customer when placing the order.
https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverageReserves the right to cancel any order from a customer with whom there is an existing dispute regarding the payment of a previous order.

ARTICLE 4: Price

The prices displayed onhttps://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage are indicated in euros, all taxes included (VAT applicable on the day of the order), excluding shipping costs.
The charged price is the price indicated on the order confirmation sent byhttps://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage including the displayed price of the product, packaging, and shipping costs.
https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverageReserves the right to modify its prices at any time but commits to applying the rates in effect that were indicated at the time of the order, subject to availability on that date.

ARTICLE 5: Payment and Security

No banking information about you is transmitted on the site ofhttps://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage .Payment by credit card is therefore perfectly secure. Your order will be recorded and validated as soon as the payment is accepted by the Paypal service.https://shop.pierre-chavin.com/en/the-shop-of-domaines-pierre-chavin-non-alcoholic-beverage. .

Your credit card information is never transmitted in plain text over the Internet. The payment is made directly with your bank.shop.pierre-chavin.com/shop does not have access to this data in any case and does not store it on its servers. This is why you are asked to provide it again for each new transaction on our site.

ARTICLE 6: Returns and Refunds

In accordance with articles L.221-5 and subsequent articles of the Consumer Code, you have a period of 14 days from the date of receipt of your order to exercise your right of withdrawal.
The right of withdrawal applies only when the order is complete. The return shipping costs will be borne by the customer. If any of the products have been consumed, no refund will be issued.

In order to exercise your right, you must notify your decision to withdraw via an unambiguous statement to: Pierre Chavin - 2 Boulevard Jean Bouin - 34500 Béziers or through our contact form.

In order for it to be respected, this communication to our services must be transmitted before the expiration of the withdrawal period.
We will proceed with the refund within 10 business days upon receipt of the merchandise.

In case of parcel return (following a failure to collect the goods at the relay point)

We refund the order within 10 days after receiving the returned merchandise, deducting the return shipping fee of €18 (Flat rate).